Create a ticket with us!

We are here to support you!

Fast, friendly, and focused!

This is a great way to send your issues to us! Be sure to check out the IT Alerts to stay informed about system outages and other critical events.

Ticket Creation

User Administration

Select the form below you wish to create a ticket for.

User Access Creation

This form will guide you through entering the necessary details for setting up access for a user.

User Access Transfer

This form will guide you through entering the necessary details for transferring access for a user.

User Access Removal

This form will guide you through entering the necessary details for removing access for a user.

Recent News

Leaving your computer powered on during scheduled maintenance windows helps DSA IT deliver important security updates and system improvements without interrupting your workday. This article explains what happens during weekend maintenance and how a few simple steps can help keep your device secure and reliable.

Email attachment too large? FileX makes it easy to securely send and receive files up to 25 GB without relying on personal file-sharing services. Learn when to use FileX, how it works, and why it’s a trusted solution for sharing large files at Texas A&M.

Submitting an IT ticket is only the first step. A well-written ticket can reduce follow-up questions and help DSA IT focus on solving the problem.

Contact Us at the Helpdesk

Location

We are located in room 227 of the John J. Koldus Building. Feel free to walk in with any issues!

Map Our Location

Phone

Please reach us at 979-862-7990 to speak with one of our agents. Our team is ready to assist you!

Give Us A Call

Email

Email us anytime at [email protected]. We will get back in touch with you.

Send Us An Email