Create a ticket with us!

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This is a great way to send your issues to us! Be sure to check out the IT Alerts to stay informed about system outages and other critical events.

Ticket Creation

User Administration

Select the form below you wish to create a ticket for.

User Access Creation

This form will guide you through entering the necessary details for setting up access for a user.

User Access Transfer

This form will guide you through entering the necessary details for transferring access for a user.

User Access Removal

This form will guide you through entering the necessary details for removing access for a user.

Recent News

TAMU_WiFi is moving to certificate-based authentication, bringing a more secure and seamless way to connect on campus. See what the change means for your devices and whether you need to take action.

Many university-managed computers already include a self-service catalog of approved software. Learn how Software Center can help you get up and running faster while giving you more control over the applications available to your device.

Leaving your computer powered on during scheduled maintenance windows helps DSA IT deliver important security updates and system improvements without interrupting your workday. This article explains what happens during weekend maintenance and how a few simple steps can help keep your device secure and reliable.

Contact Us at the Helpdesk

Location

We are located in room 227 of the John J. Koldus Building. Feel free to walk in with any issues!

Map Our Location

Phone

Please reach us at 979-862-7990 to speak with one of our agents. Our team is ready to assist you!

Give Us A Call

Email

Email us anytime at [email protected]. We will get back in touch with you.

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