Create a ticket with us!

We are here to support you!

Fast, friendly, and focused!

This is a great way to send your issues to us! Be sure to check out the IT Alerts to stay informed about system outages and other critical events.

Recent News

Are your departmental devices fully secure and audit‑ready? Learn how the Device Remediation Audit helps identify gaps, reduce security risk, and keep systems compliant through hands‑on validation and updates by IT technicians.

Discover how DSA is embracing AI responsibly—using approved tools like Microsoft Copilot to boost productivity while protecting university data. Learn how clear guidance, security-first practices, and a new AI Community of Practice are helping Student Affairs move forward together.

Personal devices make it easier to stay connected to Texas A&M work—but they also come with shared responsibility. Learn how to use BYOD safely and responsibly while protecting university data, privacy, and compliance.

Contact Us at the Helpdesk

Location

We are located in room 227 of the John J. Koldus Building. Feel free to walk in with any issues!

Map Our Location

Phone

Please reach us at 979-862-7990 to speak with one of our agents. Our team is ready to assist you!

Give Us A Call

Email

Email us anytime at [email protected]. We will get back in touch with you.

Send Us An Email