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This is a great way to send your issues to us! Be sure to check out the IT Alerts to stay informed about system outages and other critical events.

Ticket Creation

User Administration

Select the form below you wish to create a ticket for.

User Access Creation

This form will guide you through entering the necessary details for setting up access for a user.

User Access Transfer

This form will guide you through entering the necessary details for transferring access for a user.

User Access Removal

This form will guide you through entering the necessary details for removing access for a user.

Recent News

AI is more than just asking questions and getting answers. Explore how today’s AI tools can help generate ideas, organize information, improve communication, and save time through the new AI Beyond Search Lunch & Learn series.

A difficult workplace moment can shake your confidence long after the event itself—but the way you respond can shape what happens next. Discover practical insights on separating feelings from facts, rebuilding perspective, and continuing to grow even during challenging seasons.

Keeping DSA devices secure doesn’t start with a breach—it starts with simple habits like powering on, connecting, and letting updates install. This article explains why monthly check-ins matter, what the Device Remediation Audit revealed, and how a few small actions help protect Texas A&M data and keep your device compliant.

Contact Us at the Helpdesk

Location

We are located in room 227 of the John J. Koldus Building. Feel free to walk in with any issues!

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Phone

Please reach us at 979-862-7990 to speak with one of our agents. Our team is ready to assist you!

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Email

Email us anytime at [email protected]. We will get back in touch with you.

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