Service Desk Team

  • TIM MCCAGHREN– IT Manager I
  • ARIANE RAY– End User Support Specialist IV
  • NESTOR DIAZ– End User Support Specialist II
  • JACOB STEFFEN– End User Support Specialist II
  • MARK LACY– End User Support Specialist II
  • CHRISTOPHER JORDAN– End User Support Specialist I
  • KEVIN BORSANI– End User Support Specialist I

Service Desk Information

  • Location: Koldus 227
  • Hours: Monday – Friday, 8 AM – 5 PM
  • Email: [email protected]
  • Phone: 979-862-7990
  • After-Hours Support: Help Desk Central will handle calls after 5 PM, weekends, and holidays.