Outlook Essential Training (Microsoft 365)
This beginner-level course walks you through the Microsoft 365 version of Outlook, covering email, calendars, contacts, collaboration tools, automation, accessibility features, and advanced options like Quick Steps and mail rules. You’ll also learn how to use Copilot’s AI to summarize emails, draft responses, and get coaching tips to boost productivity and better manage your inbox.
Instructor: Jess Stratton
Released: 04/22/2025
Length: ~2 hours, 12 minutes
Platform: LinkedIn Learning
Skill Level: Beginner
Purpose: To teach beginners how to effectively use Microsoft Outlook in Microsoft 365 to manage email, calendars, and contacts, collaborate with others, and boost productivity using modern tools like Copilot, automation, accessibility features, and advanced workflow options.

Outlook Essential Training (Microsoft 365)
This beginner-level course walks you through the Microsoft 365 version of Outlook, covering email, calendars, contacts, collaboration tools, automation, accessibility features, and advanced options like Quick Steps and mail rules. You’ll also learn how to use Copilot’s AI to summarize emails, draft responses, and get coaching tips to boost productivity and better manage your inbox.
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This course will provide the following:
- Navigate the Outlook interface
- Add and remove accounts in Outlook
- Read mail and use the Focused Inbox
- Customize the Outlook inbox
- Customize the Outlook Ribbon
- Save attachments from a message
- Use Search and Advanced Find in Outlook
- Ignore conversations and flag mail as junk
- Flag, snooze, and pin messages
- Organize mail into folders and favorites
- Use Quick Steps to process messages
- Process messages with mail rules
- Delete, restore, archive, and sweep mail
- Create and format a new message
- Reply, forward, and share message to Teams
- Highlight text for faster actions in Outlook
- Create and use an email signature
- Turn on automatic replies in Outlook
- Create new contacts in Outlook
- Create contact lists in Outlook
- Features for Outlook users with disabilities
- Create accessible content in Outlook
- Change the look of the Outlook calendar
- Create an appointment and an all-day event
- Use categories to visually organize Outlook
- Create, open, and share calendars
- Create a meeting in Outlook
- Chair a meeting in Outlook
- Respond to a meeting invitation
- Create and assign To Dos in Outlook
- Set general Outlook options
- Use My Day and notifications
- Summarize emails and generate replies with Copilot
- Get coaching assistance and generate emails with Copilot