Project Pages & Information
Adobe Licensing Changes
Texas A&M is transitioning to a new Adobe licensing model to reduce costs and improve access. The update includes a grace period through November 4–5, 2025, and introduces streamlined options for Acrobat Pro, Adobe Express, and Creative Cloud.
Overview
Texas A&M University and DSA IT are implementing significant changes to Adobe product licensing to align costs with actual usage and improve access for employees and students.
Phase 1: Announcement & Planning
- September 2025
- Communicate upcoming changes to all departments.
- Share initial FAQs and resource links.
Phase 2: Contract Transition
- October 5, 2025
- Original Adobe contract end date.
- Begin grace period for transition.
Phase 3: Grace Period
- October 5 – November 4, 2025
- Departments finalize Creative Cloud license requests.
- Users back up Creative Cloud storage.
- IT prepares Adobe Admin Portal for new assignments.
Phase 4: New Licensing Model Goes Live
- November 4–5, 2025
- Contract extension ends.
- New licensing model fully implemented:
- Adobe Acrobat Pro for all employees.
- Adobe Express for students and shared computers.
- Creative Cloud assigned per department request.
Phase 5: Post-Implementation Support
- November 2025 onward
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- Ongoing support for license issues.
- Monitor usage and adjust allocations as needed.
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Phase 6: Expected Completion Date
- January 3rd, 2026 (60 Days from November 4th)
- Departmental Responsibility:
Each department must finalize lists of employees needing Creative Cloud licenses. - Data Backup:
Users should back up Creative Cloud storage before October 5 as a precaution. - Admin Portal Updates:
Collected data will be entered into the Adobe Admin Portal by IT staff.
- Help Desk:
Contact DSA Service Desk at (979) 862-7990 or [email protected]. - Adobe Team:
Email [email protected] for licensing questions. - Knowledge Base:
Instructions for backing up Creative Cloud storage are available in TAMU KB articles.
