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Texas A&M University
Texas A&M University logo
Texas A&M University Technology Services
  • Home
    • Recent News
    • Projects
    • Documentation
    • Free Training Resources
    • Archive
    • Frequently Asked Questions
    • Create A Ticket
    • User Access Creation
    • User Access Transfer
    • User Access Removal
    • Checkout Equipment
    • Bomgar Connection
    • Contact Information
    • Our Purpose
    • Meet The Team
    • Quarterly Awards Nomination

Documentation

Our available list of helpful documents.

  1. Home
  2. Documentation

Mersive Solstice Device

  • How to Connect to the Mersive Solstice Pod

    September 5th, 2025

  • Using the Mersive Solstice Pod

    September 5th, 2025

Outlook

  • Outlook 365 Instructions for DSA

    June 24th, 2022

  • Setting Up Outlook for Windows 10

    July 7th, 2018

Windows 10

  • Setting Default PDF Application

    July 23rd, 2018

  • Multiple Monitors with Windows 10

    July 23rd, 2018

  • Windows 10 Deployment – A Quick Start Guide

    June 15th, 2018

RemoteApp

  • Mac Remote Desktop via RemoteApp

    June 13th, 2023

  • PC Remote Desktop via RemoteApp

    June 13th, 2023

  • Updating Remote Desktop Connection for PC

    May 30th, 2023

  • Updating Remote Desktop Connection for Mac

    May 30th, 2023

  • Remote Desktop via RemoteApps

    March 25th, 2020

  • Mac Chromebook – Remote Apps

Duo

  • Duo Enrollment Instructions

    May 30th, 2023

  • Duo Single Sign On Security

    March 21st, 2019

  • Duo Enrollment Flyer for Employees

    March 21st, 2019

  • Enroll in Duo NetID Two-Factor Authentication

Phone

  • Current Phone Systems at TAMU

    March 22th, 2022

  • TAMU Phone System Lifecycle Summaries

    January 27th, 2022

  • TAMU Phone System Lifecycle Summaries

    August 12th, 2020

Docking Station

  • Docking Station Troubleshooting for Lenovo

    July 26th, 2022

  • Docking Station Setup HP

    July 26th, 2022

  • Docking Station Troubleshooting for HP

    July 26th, 2022

  • Docking Station Setup for Lenovo

    July 26th, 2022

Working Remotely

  • Resources for Working Remotely

    March 9th, 2020

  • Accessing Files Remotely

    March 9th, 2020

MyTurn

  • Create a MyTurn Account

    October 31st, 2019

  • MyTurn – Reserving Items

    October 30th, 2019

Other

  • IT Governance Council Charter

    June 12th, 2020

  • Best Practices for Sanitizing Electronic Devices

    May 14th, 2020

  • DSA Lync Migration

    August 7th, 2017

  • DSA Website Wireframe

    November 28th, 2016

  • Lynda.com Login

    November 28th, 2016

  • DSA Final Web Guide Draft

    November 28th, 2016

  • DSA Email Migration – A Quick Start Guide

    October 10th, 2016

  • Business Demand Development Workflow

    September 23rd, 2016

  • ITIL Service Lifecycle: Service Design

    December 7th, 2015

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